If you require additional help with your online self-help assessment, all of the contact details you will need can be found on this page.
Contact us on 0191 2788377. Our lines are open 8am to 5pm, Monday to Friday.
Community Health and Social Care Direct
Newcastle upon Tyne
Newcastle City Council
Did you know that we provide specific help for each page in the help tab at the top of the page? Take a look there first for help with use of the website.
If you have any further queries or would like to contact us with feedback about your experience please click below to be taken through to our contact form.
Contact ADL Smartcare
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You can increase or reduce the size of the text by clicking the up or down buttons on the toolbar. The text can be increased by up to 3x its original size.
Click this button to change to a different typeface. There is a choice between serif, sans-serif and comic sans fonts.
My Equipment Newcastle website has a variety of different themes to choose from including a high-contrast colour scheme. You can also view the website in a text-only format.
The reading ruler is to assist you with reading the website. The ruler will follow the movements of your mouse cursor, covering the space above and below to make it easier to read one line at a time.
For blind and visually impaired users we recommend NVDA (NonVisual Desktop Access), a free "screen reader" application which reads the text on the screen in a computerised voice.
You can control what is read to you by moving the cursor to the relevant area of text with a mouse or the arrows on your keyboard.